BUCKINGHAM POOLS POLICIES

Privacy Notice

Buckingham Swimming Pools Limited is committed to protecting your personal data and respecting your privacy. This privacy notice explains how we collect, use, store, and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We keep this notice under regular review to ensure it remains accurate and up to date.


How We Use Your Information

This privacy notice applies to personal information we collect about:

  • Visitors to our website

  • People who contact us by email

  • Users of linked third-party websites

  • Updates to this privacy notice

  • How to contact us about data protection matters


Visitors to Our Website

When you visit www.buckinghampools.com, we use third-party services, including Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. This helps us understand how visitors use our website, such as which pages are visited most often, so we can improve our services and user experience.

This information is processed in an aggregated and anonymised way. We do not attempt to identify individual visitors, and we do not permit Google to do so.

Cookies and Analytics

Google Analytics uses cookies to collect information about how visitors use our website. Where required by law, cookies are only placed on your device with your consent. You can manage or withdraw your consent at any time via our cookie settings or through your browser controls.

Advertising and Marketing

We may use Meta (Facebook) Custom Audiences to deliver relevant advertisements to website visitors. This may involve the use of cookies or customer contact details where you have provided them and given appropriate consent. You can find out more about how Meta processes data by visiting their privacy information pages.

We do not sell your personal data to third parties.


Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent – where you have given clear permission

  • Legitimate interests – to operate and improve our business and services

  • Legal obligation – where processing is required by law


Security and Performance

We use third-party services to help maintain the security and performance of our website. As part of these services, visitor IP addresses may be processed for security monitoring, threat detection, and system performance purposes.

All data is processed in accordance with applicable data protection laws.


Website Hosting

Our website is hosted and published using third-party service providers. These providers collect anonymous usage data, such as page views and traffic patterns, to help us monitor performance and improve website functionality. No personally identifiable information is collected unless you actively provide it.


People Who Email Us

Emails sent to us are protected using Transport Layer Security (TLS) where supported by your email provider. If your email service does not support TLS, emails may not be fully protected while in transit.

We monitor incoming emails, including attachments, for viruses and malicious software. Any personal data contained in emails is handled securely and only used for the purpose of responding to your enquiry or managing our business relationship.


Data Retention

We only keep personal data for as long as necessary to fulfil the purpose for which it was collected, including for legal, accounting, or reporting requirements.


Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Object to or restrict processing

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)


Links to Other Websites

This privacy notice does not apply to links on our website that take you to external sites. We encourage you to read the privacy notices on any third-party websites you visit.


Changes to This Privacy Notice

We may update this privacy notice from time to time. Any changes will be published on this page.


How to Contact Us

If you have any questions about this privacy notice or how we handle your personal data, please contact us via our website contact form or by email.

GDPR COOKIE CONSENT AND POLICY

Cookie Policy

About This Cookie Policy

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, what information we collect using cookies, how that information is used, and how you can manage your cookie preferences.

For more information about how we use, store, and protect your personal data, please see our Privacy Policy.

You can change or withdraw your consent at any time through the cookie consent tool available on our website.

This Cookie Policy applies to the following domain: buckinghampools.com


What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. Cookies are widely used to make websites work efficiently, improve user experience, provide security, and help website owners understand how their sites are used.

Cookies can be either first-party cookies (set by our website) or third-party cookies (set by external services we use).


How Do We Use Cookies?

Our website uses both first-party and third-party cookies for several purposes.

Some cookies are strictly necessary for the website to function correctly and cannot be switched off. Other cookies are used only with your consent and help us to:

  • Understand how visitors use our website

  • Improve website performance and functionality

  • Measure the effectiveness of marketing campaigns

  • Deliver relevant advertising where applicable

We do not place non-essential cookies on your device unless you have given your consent.


Types of Cookies We Use

Essential Cookies

Essential cookies are required for the basic operation and security of the website. These cookies enable core functionality such as page navigation, form submissions, and security protections. They do not store any personally identifiable information and do not require consent.


Analytics / Statistics Cookies

These cookies collect information about how visitors use our website, such as the number of visitors, pages visited, and how users move around the site. This data is aggregated and anonymised and helps us improve the performance and usability of our website.

Analytics cookies are only used with your consent.


Marketing Cookies

Marketing cookies are used to track visitors across websites and display advertisements that are relevant to individual users. These cookies may be set by third-party advertising platforms, such as Meta (Facebook), and may be used to measure the effectiveness of advertising campaigns.

Marketing cookies are only placed on your device if you give explicit consent.


Functional Cookies

Functional cookies enable enhanced website functionality and personalisation, such as embedded videos or social media sharing features. These cookies may be set by us or by third-party providers whose services we use on our website.

Functional cookies are optional and require your consent.


Preference Cookies

Preference cookies allow the website to remember choices you make, such as language or region settings, to provide a more personalised experience on future visits.

These cookies are used only with your consent.


The table below lists the cookies used on our website.

CookieDescription
cookielawinfo-checkbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”.
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.
cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other.
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

How Can I Control Cookie Preferences?

You can manage your cookie preferences at any time by clicking the “Privacy & Cookie Policy” or cookie settings link on our website. This will allow you to review or change your consent choices or withdraw consent entirely.

You can also control cookies through your browser settings. Most web browsers allow you to block or delete cookies, although this may affect how the website functions.

For more information about managing cookies, visit:


Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law or how we use cookies. Any updates will be published on this page.

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